Monday, July 5, 2010

A small Toyota repair shop practices the art of huddle

A small automotive repair shop, located in Toyota city just outside the Toyota headquarters in Japan, practices the art of morning huddle everyday. They meet for 10 minutes before the shop opens, and discuss various issues and key topics for the day. They finish off the huddle each day by thanking each other and thanking the customers (who have not walked into the shop yet!). These guys take huddle seriously.

Please take a look!

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