A signature simulation in the first module of Greenbelt for Service is the coffee simulation. This simulation demonstrates the importance of drawing feedback from the customer to help detail processes and to create an efficient pull system.
The coffee simulation also highlights how a single step in the process that may seem insignificant can actually account for a substantial portion of process-time.
One of the teams also showcased the value of honest and transparent business practices.
Upcoming Greenbelt programs:
Calgary - February 25
Vancouver - April 8
Toronto - April 15
Winnipeg - April 23
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