Verdict from last week's in-house lean project
The 5S kaizen in the stationary/storage areas as well as the mail room/process yielded great gains in space (30-50%), time and efficiency.
Another major gain was immeasurable and the overall effect on lean efforts and the organization as a whole is priceless... that was an increase in staff morale.
It was helpful to have a corporate sponsor, the CIO, be part of the program for the Lean implementation as he helped get things done faster as well as to smooth over some resistance. The support of sponsors is crucial. To get a better idea of what sponsors can do to demonstrate support, see our video for Lean