“Life can only be understood backwards; but it must be lived forwards.”
― Søren Kierkegaard
A hansei is a concise meeting to reflect on the events of the day. It is a supportive way to facilitate learning and ultimately to conclude the day on a positive note.
Here are 5 tips for a 5 minute hansei:
1. Stand up – this is a psychological signal that the meeting is intended to be concise.
2. Rotate the role of the meeting facilitator who will be responsible for time management.
3. Identify "hot issues" from the day and how they can be prevented the next day. Be sure to solicit the team for integrated solutions.
4. Recognize performance and celebrate successes.
5. Know when to stop. Hansei is not meant to beat yourself up or place blame on team members. The purpose of hansei is honest reflection of self and the team as a single unit to perpetuate continous improvement.