Wednesday, November 20, 2013

Last Day of Value Innovation Kaizen

Today is the concluding day of the Greenbelt Service class' Value Innovation kaizen.
Value innovation is about improving customer experience. The class projects involved processes where the external customer has multiple interface points. 



 
The next challenge for the Greenbelts is their final presentation with the attendance of their sponsors and the final exam.
 
Good luck Greenbelts!

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