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Wednesday, December 14, 2011

Greenbelt in-house training in Winnipeg

Our coach Bob is currently in Winnipeg training a set of 15 Greenbelts in-house. This is their final module-with a focus on Value Innovation. This service-oriented Kaizen looks at points of contact between a company and its clients to see ways to improve service and add value to its customers.

Gemba Walk

A Value Innovation Map

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